MyMorri is the official employee portal for Morrisons staff, offering access to payslips, schedules, and HR services. However, like any digital platform, users may occasionally encounter sign-in issues. Whether it’s a forgotten password or a browser glitch, this guide will walk you through the most common problems and how to fix them—step by step. /image
1. Confirm You’re Using the Official Website
Before anything else, make sure you’re visiting the correct site: www.mymorri.com. Using unofficial or outdated links can lead to login errors or security risks.
2. Check Your Login Credentials
One of the most frequent issues is incorrect login details. To avoid this:
- Use your Morrisons email address (usually provided during onboarding)
- Type your password carefully, avoiding extra spaces or caps lock errors
- If you’ve recently changed your password, ensure your browser isn’t auto-filling the old one
Note: If you’ve forgotten your password, click the “Forgot Password?” link on the login page to reset it.
3. Clear Your Browser Cache and Cookies
Stored data in your browser can sometimes interfere with login functionality. To resolve this:
- Open your browser settings
- Clear cache and cookies
- Restart the browser and try logging in again
Note: This step often fixes loading errors and login loops.
4. Try a Different Browser or Device
If the issue persists, switch to another browser (such as Chrome, Firefox, or Edge) or use a different device. Some users report better results on mobile compared to desktop, or vice versa.
5. Check Your Internet Connection
A weak or unstable internet connection can prevent the login page from loading properly. Ensure you’re connected to a reliable network before attempting to sign in.
6. Account Lockouts and Error Messages
After multiple failed login attempts, your account may be temporarily locked. If this happens:
- Wait 15–30 minutes before trying again
- Reset your password if needed
- Avoid repeated incorrect attempts to prevent further lockouts
7. Contact the MyMorri Helpline
If none of the above solutions work, reach out to the MyMorri Helpline, which is available 24/7. They can assist with account recovery, technical issues, and login troubleshooting.
Final Thoughts
Sign-in issues with MyMorri can be frustrating, but most problems are easily resolved with a few quick steps. Always use the official site, keep your credentials secure, and don’t hesitate to contact support if needed. By following this guide, you’ll be back in your account in no time.