MyMorri is the official employee portal for Morrisons staff, offering access to payslips, schedules, and HR services. However, login issues can occasionally disrupt your workflow. Whether you’re facing password errors or page loading problems, this guide will help you troubleshoot and regain access quickly.
1. Use the Correct Website
First and foremost, ensure you’re visiting the official MyMorri site: www.mymorri.com. Many users mistakenly try to log in through unofficial links or outdated bookmarks, which can lead to errors or security risks.
2. Double-Check Your Credentials
Incorrect login details are one of the most common issues. Make sure:
- You’re using your Morrisons email address.
- Your password is typed correctly, with no extra spaces or caps lock errors.
- You haven’t recently changed your password without updating your saved credentials.
If you’ve forgotten your password, click the “Forgot Password?” link on the login page to reset it.
3. Clear Browser Cache and Cookies
Sometimes, stored data in your browser can interfere with login functionality. To fix this:
- Go to your browser settings
- Clear cache and cookies
- Restart the browser and try logging in again
This simple step often resolves loading errors and login loops.
4. Try a Different Browser or Device
If clearing the cache doesn’t work, switch to another browser (like Chrome, Firefox, or Edge) or use a different device. Some users report better results on mobile compared to desktop, or vice versa.
5. Check Your Internet Connection
A weak or unstable internet connection can prevent the login page from loading properly. Make sure you’re connected to a reliable network before attempting to sign in.
6. Account Lockouts and Security Blocks
After multiple failed login attempts, your account may be temporarily locked. In such cases:
- Wait 15–30 minutes before trying again
- Reset your password if needed
- Avoid repeated incorrect attempts to prevent further lockouts
7. Contact the MyMorri Helpline
If none of the above solutions work, reach out to the MyMorri Helpline, which is available 24 hours a day, 365 days a year. They can assist with account recovery, technical issues, and login troubleshooting.
Final Thoughts
Login issues with MyMorri can be frustrating, but most problems are easily resolved with a few quick steps. Always use the official site, keep your credentials secure, and don’t hesitate to contact support if needed. By following this guide, you’ll be back in your account in no time.